With very little control over why how much data is stored in the first place, where it’s stored and for how long, Dominello said a complete overhaul of data collection for all purposes, including real estate , was necessary.
“When you consider the extraordinary cost of cybercrime in the country, which amounts to tens of millions of dollars, it is clear that there are significant problems when it comes to the sharing of personal information,” he said. he declares.
“We absolutely need to rethink what information we absolutely need to share, how long that information is shared, and when that information needs to be destroyed.
“It is clear that much of the architecture we have in place today was built in the last century, in a world that did not envision the digital age.
“I would support a holistic review of data sharing. It makes sense that, given the number of people renting out their homes, this is a high-impact area and deserves special attention.
Tenants’ Union NSW chief executive Leo Patterson said he would support a general inquiry into the real estate industry’s technology and data privacy practices as many issues go unchecked.
“Part of the problem is that things keep popping up that we aren’t aware of until they are brought to our attention by tenants. We would even miss the practices that concern us,” Patterson said.
“A lot of people didn’t pay attention to it in regulation space. Lots of weird things happening around the edges. In general, one should certainly look at what the responsibilities of real estate agencies are, but also the third-party platforms that provide services to agencies. »
But the rental application process was the union’s biggest concern because tenants routinely provide so much sensitive information, Patterson said.
Better Renting executive director Joel Dignam also backed the government’s commitment to review the necessary data collected for rental applications and how it is stored.
Dignam has suggested a single mandatory tenancy application form to limit what agents can ask tenants to provide, similar to what the South Australian Liberals have proposed.
He also said a central rental application portal, similar to Bonds, was another potential way to reform the field.
“Certainly where the government is more involved in making sure the process is done more securely and is taken away from individual owners, that’s a positive change,” he said.